Development Topline

Survent v8.1 Released | 2008 Users' Conference Update

December 12, 2007

CfMC is pleased to announce the release of Survent v8.1 for CATI and Web surveys.

This release includes over 70 features as well as the official release of webSuper, the CfMC browser-based supervisor.

Survent v8.1 is available now. Contact the nonstop support team or the sales team for more information.

Survent v8.1 with webSuper released

After three years of development, testing and validation, Survent version 8.1 is now available for installation.

Here are a few highlights of the improvements and enhancements enabled in this new version:

CATI interviewing and management

webSuper, browser-based supervisor. Supervisors can now manage studies, start CATI/webCATI stations, access quota reports, monitor stations, manage sample and much, much more, all with a few clicks of the mouse. Check out our webSuper training demonstration or download the webSuper product page (pdf) .
automatic quota checks before dialing. Call only numbers in desired quota cells and substantially reduce the chances of going over quota.
dialer logging. The CfMC server now logs the dialer type (several may be used - simultaneously) and dialing mode (auto, predictive, preview, etc.) for all interviewers - as well as all dialer-statuses of numbers.

project, questionnaire and survey capabilities

one million questions. Survent questionnaires can now include up to 1 million questions. More questions decreases the need for !Call-type questionnaires.
one million characters. A question can now have 1
million characters, allowing approximately 10,000 codes and text, and enough space for as many languages or codes as you want.
ten million sample records.You can now field up to ten million records concurrently per study. This is especially useful for very large "inbound" sample sets where you need access to as many records as possible.
master quota file. A single Master quota file can control multiple studies.
seamless multi-lingual capabilities. Survent now supports UTF-8, meaning you can now conduct surveys in any language using the same survey files.

gathering data via browsers enhanced

portable web coding. It's now easier to save and share HTML and webSurvent code between studies.
keyboard input mode. Questions can now be designated to allow keyboard (instead of point-and-click) entry.
JavaScript capabilities and library enhanced. User our freely-provided JavaScripts (or create and use your own) to pass data via URL, auto-submit after x number of seconds, conduct on-screen data checks, and much more.

Note: Survent version 8.1 is currently available for clients running Unix systems. A DOS version is being completed and testing and should be available within a few months.

For more information on Survent v8.1 enhancements and improvements, see the Survent v8.1 press release.

The following technical documentation and feature lists are now available to CfMC clients. Please contact support for the password.

CfMC testing and certification

CfMC software is the principal software package in marketing research and opinion polling operations worldwide. Many clients depend on Survent, webCATI, webSurvent and Mentor to deliver core competencies over their operations.

CfMC strives to release software that indeed exceeds the expectations of the most discernable user. We recognize that if our software does’t run properly, our clients' bottom lines are impacted.

Unlike users of other software packages, CfMC users expect their old jobs and spec (instruction) files to continue to run, even as many new features are being added to the software. This is the greatest challenge in testing and ultimately certifying a new CfMC software release.

more about CfMC testing, certification, and beta testing

users' conference sponsor spotlight

CfMC is pleased to recognize this Users' Conference Supporter:

Creators of GENESYS in-house and virtualGENESYS Web-based sampling systems, M-S-G's full-service sampling capabilities include design consultation, multi-mode sample methodologies, and a complete line of sample screening services including GENESYS-CSS, the industry’s first service that identifies ALL TYPES of wireless numbers; listed household, business, targeted and online samples, plus sample/list enhancement services

PRO-T-S® is the first and only researchPredictive dialer optimized by researchers for survey environments and the global leader in research seats. Flexible, scalable and modular, PRO-T-S integrates with most CATI systems and telephony configurations including digital and VoIP and significantly improves interviewer productivity and quality while reducing costs. Optional modules include researchPredictive Dialing, Manual Dial, Remote Interviewer Module, Remote Audio Monitoring, Inbound/Outbound Call Blending, Digital Sound Management Plus (Voice Recording, Playback and Retrieval), Call Transfer (IVR or Live), IVR Integration, and Simultaneous Multiple CATI System Interfaces.

ARCS® IVR Systems feature simultaneous inbound/outbound IVR options, complete panel management/scheduling/recruiting functionality, concurrent Web/IVR survey capabilities and multiple project support.

March 11-14, 2008
New Orleans, LA

2008 conference links

training sessions and conference agenda
the Developers' Contest has been revised!
travel and hotel information
sponsor and/or exhibit at the conference

training sessions, March 11-12

These CfMC training sessions will be held March 11-12 for only $75/half-day.

Two-Day Fundamentals of Survent Training

Basis of training will be version 7.7. Working knowledge of some of 8.1 features will also be provided.

webSurvent/webCATI - programming multi-language surveys

This training is intended for existing users and will show how to set up webSurvent and webCATI multi-language jobs. We will use version 8.1 features but will also show also how to run existing 7.7 setups.

Mentor: post-collection data processing and reporting

A refresher course on 'db' files and table manipulation plus data cleaning and reformatting for non-Survent users.
Who should attend this session: Non-Survent users and light/experienced Mentor users.

New for 2008 - two training sessions to be web cast

These sessions, intended for new CfMC users, managers, and supervisors will be conducted Wednesday, March 12 and will also be web cast LIVE for those back at the office. Registration is required to participate.

CfMC Overview for Newbies

Overview of CfMC-specific terminology focusing on software sample and shop management. We’ll also cover some common sample management and supervisory oversights and their potential impacts.

CfMC CATI Operations Reporting

This session is intended for non-programming staff (including research supervisors and managers). The session will include an introduction to webSuper, overview of Supervisor capabilities, shop management & new Supervisor features.

more about the Users' Conference

2008 conference exhibitors

Marketing Systems Group

Noble Systems

Get exposure with CfMC users by sponsoring and exhibiting at the 25th Annual CfMC Users' Conference. Book your spot online today to ensure the most coverage.

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