development resources
CfMC software leases include our legendary nonstop support and all updates made to the software within the year of the lease.
Our support and development teams provide many documents for client use. Displayed here and in subsequent pages are many of the most requested documents, examples, and instructions.
For more in-depth resources, check out the programmers' tool kit or the quick access support page.
downloads
software updates
We are constantly improving currently supported versions of CfMC software. On average, updates are released every six weeks.
For software updates, simply visit our update request form.
product manuals
Please contact support for access to these documents
- Survent versions: 8.1, 7.7, and 7.6
- webSurvent versions: 8.1, 7.7, and 7.6
- Mentor versions: 8.1, 7.7, and 7.6
Please e-mail the document support team for manuals pertaining to previous versions of these products and other CfMC products.
Printed copies of these documents are available upon request.
data collection partners
Overflow Client List(pdf) — these clients have opted in for work-share arrangements from other CfMC clients (password required, please contact support). Please review the guidelines for use of the CfMC Client Overflow List.
more development resources
CfMC development and support staff maintain several resources for use by our clients. Here's a sample of our resources for use by clients.
- admin and programmer resources
- spec-talk discussion list
- other discussion lists
- Survent and webSurvent hardware recommendations (pdf)
- programmers' tool kit
- quick access support page
Linux/Unix assistance
CfMC's browser-based tools run primarily on Linux/UNIX, primarily due to UNIX's superiority in stability and flexibility. To assist companies looking to utlize CfMC tools in their operations, we have compiled a list of recommended and informative Linux/Unix links
JavaScripts for Web-based research
Each install of CfMC Web-based data collection products (webSurvent and webCATI) include JavaScripts created just for the survey research industry.
Scripts available with each install include passing data through a survey URL (username and password, market/segment, etc), using a status bar, checking dynamic skip patterns, and much more.
staffing assistance
Spec-writers, programmers and project managers send us their resumes when they are back on the market — e-mail our sales team with details of your staffing needs.
Our Service Bureau also provides a variety of project programming, management, and hosting services - (and more).

